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FAQ

Shipping
Your items will be shipped within 1 business day of receiving your order. We do not ship on Saturday and Sunday. There is a flat rate of $7.95 for all shipments under $100. FREE shipping on orders $100 or more! At this time, we do not ship to Alaska, Hawaii or Canada. If you are interested in receiving goods there, please email us. Shipping options are as follows:

Local In Store Pickup – FREE
Standard Shipping on orders greater than $100 - FREE
Standard Shipping (less than $100) - $7.95
2nd Day Air - $30
Next Day Air - $50

Privacy & Security
Elliebelle's is committed to protecting your privacy. We do not sell, rent or otherwise share your personal information with any other companies, period. When you place an order with us, we ask for your contact information (your name, phone number, address and email address). We use this information to process your order, to send you updates on your order status and to get in touch with you if we have trouble processing your order. If you sign up for our mailing list, we ask for your email address so that we can contact you regarding special offers and products from Elliebelle's only. We do not share your information with any third parties. If you do not wish to receive these notifications, we will honor your request not to send them to you.
Our website is housed on a secure server. The transfer of information between you and Elliebelle's is protected by Secure Socket Layer (SSL) technology, the highest standard of encryption technology available on the Internet. It encrypts all of your personal information, including credit card number, name, and address, so that the information cannot be read as it travels over the Internet.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Return Policy
Merchandise can be gladly exchanged or returned for a store credit ONLY within 14 days of the receipt of purchase. All merchandise must be in original condition and be unaltered, unwashed and unworn. Original tags must be attached and receipt is required. All Sales are FINAL on SALE ITEMS and ACCESSORIES. This includes Jewelry, Spanx, Nu Bras, Gift Certificates. Please ship merchandise to:

Elliebelle's
209 Church Street
LaGrange, GA  30240

Elliebelle's boutique recommends that you insure packages for tracking merchandise. Elliebelle's Boutique is not responsible for any merchandise that is lost, stolen, or mishandled in the return process. You are responsible for the shipping and handling of the returned item. Please note in your return whether you want an exchange of merchandise, or on online credit.  Questions?  Please email us at elliebellesboutique@gmail.com or call us at 706-882-8400.  We will be happy to help you.
Ordering
We accept Master Card, Visa, and PayPal. When you place your order, you will receive a confirmation email acknowledging your order. When we ship your order, you will also receive an email confriming the shipment and providing you with tracking information when applicable. Your tracking information can also be found by logging into your Elliebelle’s account online.
Cancellations
Once your order has been shipped we are unable to modify or cancel any order.
Customer Service
We want you to love your purchase! Please call us or email us with any questions or concerns. 706-882-8400 or elliebellesboutique@gmail.com
Out of Stock Items
Elliebelle's boutique carries limited quantities of each item to ensure that our inventory is always fresh and new. As a result, occasionally we may be sold out of the merchandise you ordered. You will receive an email advising you of any out of stock items. No worries though… We are always updating our site with the latest arrivals.
Gift Certificates
Gift certificate may be purchased online, by phone at 706-882-8400 or by visiting our store in LaGrange, GA. Gift certificates that are purchased online or over the phone are mailed to the recipient at the flat shipping rate of $7.95 if under $100.